1. Information We Collect
We collect information that you provide directly to us when using Central Crew Intelligence, including:
- Account Information: Name, email address, and authentication credentials.
- Business Data: Information related to your projects, leads, quotes, timesheets, and inventory that you input into the Service.
- Location Data: GPS coordinates for timesheet tracking and event navigation, but only when explicit device permission is granted.
- Usage Data: Diagnostic logs and analytics to improve the performance and security of the Service.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service.
- Process your transactions and send related information.
- Send you technical notices, updates, security alerts, and support messages.
- Protect against, investigate, and deter fraudulent, unauthorized, or illegal activity.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share your information in the following circumstances:
- Service Providers: With third-party vendors (e.g., Clerk for authentication, Neon for database hosting) who need access to such information to carry out work on our behalf.
- Compliance with Laws: In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
4. Data Security (SOC2 Compliance)
We implement industry-standard security measures designed to protect your personal information and business data. This includes strict multi-tenant isolation, continuous threat monitoring, and adherence to SOC2 security standards. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
5. Your Data Rights
Depending on your location, you may have the right to access, update, or delete your personal information. You can manage most of your data directly within your account settings. If you need assistance with data deletion, please contact our support team.
6. Changes to this Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).